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Philips Hue lights unreachable

fiekfiek Member
edited August 2016 in Devices
Sometimes my Philips Hue lights are unreachable for homey, however I can control them with the Hue app. To solve this issue I have to reboot my homey. Is Homey losing connection with the Hue bridge? Is there some kind of setting that homey can reconnect when homey loses this connection?
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Comments

  • 0burner00burner0 Member
    https://forum.athom.com/discussion/1715/philips-hue-bridge-wont-connect#latest
  • fiekfiek Member
    edited August 2016
    I don't think it's the same issue. I have a gen2 Hue bridge and had no problems pairing the Hue bridge. The problem is that Homey loses the connection with the bridge. On the device page of home I see that my Hue lights are unreachable


  • lubbertkramerlubbertkramer Member
    edited August 2016
    Looks like we have the same problem, i opened a issue on Github for it -> https://github.com/athombv/homey/issues/749
  • fiekfiek Member
    lubbertkramer said:
    Looks like we have the same problem, i opened a issue on Github for it -> https://github.com/athombv/homey/issues/749
    Thnx for pointing it out. I commented on the github issue
  • WebsterWebster Member
    I had the same problem
    only when i logged in to the hue app the same issue so check if the lights are also not availible in the hue app


  • brot84brot84 Member
    I had the same at the first time, ive reboot my bridge because my lights are not reachable over the hue app, before last week it runs, last week phillips do an update, this was maybe the Problem 
  • dhanstededhanstede Member
    Do you have a lot of traffic on you're local wifi network?

    When i copy a lot of files from my nas to pc, my hue lights are unreachable on my homey app and also the hue app.

    After i have copied the files, the hue lights are reachable again.
  • fiekfiek Member
    dhanstede said:
    Do you have a lot of traffic on you're local wifi network?

    When i copy a lot of files from my nas to pc, my hue lights are unreachable on my homey app and also the hue app.

    After i have copied the files, the hue lights are reachable again.
    I think that the homey tries to connect once to the Hue bridge and if that fails there is no other attempt. Can anyone confirm this?
  • RobinVanKekemRobinVanKekem Member
    fiek said:
    I think that the homey tries to connect once to the Hue bridge and if that fails there is no other attempt. Can anyone confirm this?
    Powerdown your Hue bridge and test  :p
  • fiekfiek Member
    edited August 2016
    I just did that:)
    I rebooted my Homey. After Homey reboot the lights where reachable. Then I powered down the bridge, checked the device page. The lights were unreachable, then powered up the bridge. the lights stayed unreachable.

    Question still stands. Is this normal behaviour or is there something wrong either with my Hue bridge or the Homey app?
  • RobinVanKekemRobinVanKekem Member
    edited August 2016
    How long did you wait for Homey to pick the devices back up?

    And does a reboot of Homey solve the problem?
  • fiekfiek Member
    RobinVanKekem said:
    How long did you wait for Homey to pick the devices back up?

    And does a reboot of Homey solve the problem?
    I waited for about  ten minutes. As I mentioned in my first post rebooting solves the problem, until the next time my lights are unreachable
  • RobebarRobebar Member
     I also did update my Hue Bridge, and after the Bridge rebooted the lights still works with Homey. 
    However I gave all my devices a dedicated IP in my router, 
  • fiekfiek Member
    All my Hue lights are unreachable and now a reboot of Homey or the Hue bridge doesn't solve the issue. Running Hue 2.1.0. I have to re-add them again I am afraid. Anybody having the same issue?
  • _HarmeN_HarmeN Member
    I had the same issue after the update from the hue app yesterday, i had to reboot the homey and the bridge serveral times to get the stuff working again. 
  • [Deleted User][Deleted User]
    Not rebooting (Homey or Hue bridge) but do the add new device hue + press bridge button does the trick as well. 
  • fiekfiek Member
    hnijveen said:
    Not rebooting (Homey or Hue bridge) but do the add new device hue + press bridge button does the trick as well. 
    Thnx, that did the trick, but I hope it stays that way
  • [Deleted User][Deleted User]
    Hue v2.1.0 is still crashing
  • skteuskteu Member
    crashed here as well
  • bvdbosbvdbos Member
    Could you send a crashlog to Athom and file a github-issue:
    https://github.com/athombv/nl.philips.hue
    Do you have the latest firmware? After 2.1.0 @Emile made some improvements, maybe it's solved already...

  • glijieglijie Member
    crashed here also. running on the latest firmware.
  • DaneeDeKruyffDaneeDeKruyff Member
    edited November 2016
    Seems to be a homey core bug, supposed to be fixed in 1.0.2   https://github.com/athombv/nl.philips.hue/issues/37

  • bvdbosbvdbos Member
    The remaining crashes of Hue will be fixed in Homey 1.0.2:
    https://github.com/athombv/nl.philips.hue/issues/37#issuecomment-262556042

  • DaneeDeKruyffDaneeDeKruyff Member
    Lol, I beat @BasVanDenBot ; :D
  • bvdbosbvdbos Member
    :p
  • KeeKee Member
    Same problem here! Latest version 2.1.0 crashed :/ . 
  • bvdbosbvdbos Member
    Fixed in experimental which is scheduled to become stable on monday :)
  • DennisDennis Member
    Still crashing, stable version firmware, latest hue app (2.1.1) very annoying. Only solution is to reboot Homey.
  • fiekfiek Member
    edited December 2016
    Because of some flows that didn't trigger I found out that my Hue lights are again not reachable. It's getting very annoying now. The Hue app and even the Toon app are working with the lights.

    [edit] running 1.0.3
  • djeskodjesko Member
    fiek said:
    Because of some flows that didn't trigger I found out that my Hue lights are again not reachable. It's getting very annoying now. The Hue app and even the Toon app are working with the lights.

    [edit] running 1.0.3
    Log send and Git created? 
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