Delivery, Communication & development

honey

@Athom @Emile ;

Nice to see the steady progress every week, how the system matures. Also not many new issues has been raised recently. Many of us really happy about it however there is a lot of frustration here about communication and delivery. On your homepage the delivery is March 2016.  Now imagine an average user wondering in the MM store bumps into the Athom display, goes online and orders it with the hope that it will be delivered in the next couple of weeks. Than they get frustrated, start posting demoralising comments on the forum sending you emails, cancelling orders. All because of the communication. Honestly put your hand on your hearth the product won`t be `retail ready` in the next 3 months. Wouldn`t it be more fair, honest and realistic to have Q3 2016 as delivery window?

It`s been asked on this forum if you could share the KaKu and Somfy apps on git. It has been mentioned by many in several threads, so it seems more like an ignored thing than a missed one. Communication again.I think the community is quite good in developing apps. If these apps would be available maybe the community could help to fix the issues taking some of the burden off from your shoulder.  Of course many of the issues were 433MHz related, but not exclusively.

Do you have a Specific target you wish to reach before dispatching the next batch?

Nattelip

the sharing of kaku isn't ignored, @Emile   asked on github a few weeks ago to one of his fellows to publish the Kaku repository  of the Kaku app on github

Nattelip

About communicating . Of course everyone wants to know when he gets his Homey or when the next update is published. This asking is a pressure on the Athom team, they have yet to learn to wihtstand this pressure. When they dont know they dont know and should not be giving answers which proves repeatly wrong. Updates are always said to be published on friday but it never happens. Dont make a promise you cant hold ,  everybody will be eagerly waiting for the update on friday which wont appear on friday.  Soon is on the website of Athom used for the time remaining till update and publishing of the api documentation, Is soon a month a quarter, half a year  or 10 year ? Information given can create great expectations but if not fulfilled deep disappointments and agression.

bvdbos

Somewhere it was said that the code (or signal-translations) will be kept confidential to keep it from competitors ? I can understand that...

honey

Nattelip said:

the sharing of kaku isn't ignored, @Emile   asked on github a few weeks ago to one of his fellows to publish the Kaku repository  of the Kaku app on github

Apology I withdraw the ignore bit however the git is an other medium where the questions have been asked.

honey

I withdraw the withdraw on the ignore bit.

Emile

Thanks @honey for your feedback, it is appreciated. I have changed the pre-order delivery date to Q2, just to be safe

MatjaLipu

@Emile any updates about open sourcing kaku app? https://github.com/athombv/homey/issues/283#issuecomment-191208983

tunf

Friday again! whoop whoop, update on delivery/ shipment time @Emile ?

bvdbos

Shipping with 0.8.24 to the ones who want to play could be possible, couldn't it? Only "real" problem is too much sensitivity for the microphone?

honey

@BasVanDenBosch ;
Thanks Bas. The voice recognition/control is a very complex thing. Much bigger companies have issues to get it right. We can`t expect that to be fixed in the near future. Of course these get reported , that one way how we help the developers. I think it is already mature enough to write apps with it, make tutorials, or use it for certain home automation tasks.

honey

Here is the new update:
https://www.kickstarter.com/projects/athom/homey-the-living-room-talk-to-your-home/posts/1523076
ETA is still 2-3 weeks for KS backers.

tunf

And more then a month for pre orders. this was shipment of jan. so 5 months delay for me.

[Deleted User]

Great update, thanks. How to subscribe for 'Geek' Pre-orders?

Rocodamelshe

hnijveen said:

Great update, thanks. How to subscribe for 'Geek' Pre-orders?

They will sent u a mail me guess

spoelly

The time maybe finally there! Nice update Athom!

Nattelip

good communication "aiming for"

brinkie

Nattelip said:

good communication "aiming for"

In bold!

Panda

Very nice honest and clear update.

Keep up the good work.

JasperKort

I agree, good update!

honey

We expect to be able to ship:

Regular & (Super) Early Bird Backer (rest of Kickstarter EU)

April 4th

@Emile @Athom ;Is there any issue what would push the Monday shipment?