"Presence" not detecting my android smartphone

stepic7

Presence does not detect my smartphone although it does send notifications to it
My wife iphone is however correctly detected 
The different behaviour can also be observed in the "Insight" panel where the iPhone presence is monitored while my Android is NOT available

does it depend on Android/IOS difference or what?
any suggestion?

stepic7

Why no comments whatsever?

I try to rephrase:
Is there a difference on detecting the "Presence" of an android or IOS device by Homey?

Oy1974

There are multiple discussions about your issue on the forum. So no need to start a new topic. When you would use the search option you wil find it. Or just look at the latest topics

stepic7

OK thanks I'll search more
sorry

Oy1974

Did you give you phone a static ip on the router?

stepic7

no did not
however it is surprising that my wife's iPhone has been immediately acknowledged by Homey  at signup
and the presence is continuously updated even before she gets home
Homey detects her presence even before the wifi is connected
I really don't know how, probably by her GPS position?
The same for my daughter's iPhone
That's why I thought it depended on the android vs IOS difference and therefore on the weackness of android connection to Homey

Another issue I was wondering is that I am the "owner" of Homey, the first who connected with the smartphone (android) and maybe this characteristic thought could be related to the peculiar behavior of "Presence"

I have searched and found many many discussions on Presence, sometime very confusing for a newcomer.
That's why I thought expert users could have established a "Final" understanding of how it works with respect to the differences I cited

Thanks anyway, it was just a matter of understanding it's not crucial to my purpose
I have now more severe issues I cannot solve so that I can't get the system working anymore
see discussion:
https://forum.athom.com/discussion/4358/impossible-to-re-pair-devices-fibaro-binary

glijie

stepic7 said:

Why no comments whatsever?

I try to rephrase:
Is there a difference on detecting the "Presence" of an android or IOS device by Homey?

Maybe because it is already mentioned multiple times on this forum.
Android and precence Sucks!!!!

there are other solutions for you can use till it is working

stepic7

not very clear but maybe I got the meaning: Sucks = incompatible?

but I do not really understand:
"there are other solutions for you can use till it is working"

glijie

stepic7 said:

not very clear but maybe I got the meaning: Sucks = incompatible?

but I do not really understand:

It does not work most of the time , So it Sucks ;-)

"there are other solutions for you can use till it is working"

there are multiple mentioned on this forum., one of those I use and works 100% of the time is:

https://forum.athom.com/discussion/comment/63811/#Comment_63811

Or you wait till the new Homey APP is ready, then presence is supposed to work.....Some say :-/