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Presence not reliable?

I'm experiencing with presence.
It looks like it is not reliable.
It is not always detecting somebody is coming home or leaving home.
The same with smart presence.
Even if somebody is leaving or entering the home and the system is recognizing that it looks like that Homey is not getting the trigger all the times?

Are more people recognize this?
Is there a good solution for this problem?
I like to have something with Geofencing so Homey can react before somebody realy entering the house.

Comments

  • Use Owntracks. There's postings on this forum how to set it up and get it running. It's way better (in my experience) than the default Presence detection.
  • cbhcbh Member
    Presence detection was quite unreliable for me in the beginning - but it has been working extremely stable for a long time now (although yesterday my son was angry that it didn't detect him coming home - but we discovered his phone was turned off).

    Try deleting the phone and add it again - that worked for me.
  • cbhcbh Member
    As mentioned here:
    https://forum.athom.com/post/quote/4296/Comment_63614

    I would delete the app at the phone, delete the phone in Homey, reboot, install the app at the phone and login - and then try again :-)
  • BramBram Administrator, Athom
    Do you have an iPhone or a Android device?
  • Thanks for the advices
    We do have Android devices.


  • BramBram Administrator, Athom
    We are aware of issues regarding location on Android phones. With the release of the new mobile app these problems will be resolved
  • canedjecanedje Member
    edited December 6
    I'm lookig forward to the new release.Especiall the samsung s5 mini is not working.
    I tried the solutions you mentioned severall times. Until now it never worked.

    When may we expect the new release?



  • glijieglijie Member
    edited December 6
    Android and Tasker works 100%

    1. install Tasker from Android appstore
    2. install HTTP reguest flow cards from the Homey store
    3. make these 2 flows in Homey

      and

    4. open tasker on your phone
    5. press TAB "TASKS" and then +
    6. write "True Home"  ,V and + to add action
    7. click on "Net" and then "HTTP Get"
    8. enter at server:port the URL"https://Athom Cloud ID.homey.athom.com/api/app/com.internet/patthuis"  and press the arrow to the left 2x in upper left corner to save task

      "patthuis" on the end of the URL has to be the same name as you used on step 3 here above, you can choose your own name
      Athom Cloud ID  you can find when you log in "my.athom.com" and you go to "settings" and then "system"

    9. Press + and write "False Home", V and + to add an action
    10. click on "Net" and then "HTTP Get"
    11. enter at server:port the URL "https://Athom Cloud ID.homey.athom.com/api/app/com.internet/patweg" and press the arrow to the left 2x in upper left corner to save task

      "patweg" on the end of the URL has to be the same name as you used on step 3 here above, you can choose your own name
      Athom Cloud ID  you can find when you log in "my.athom.com" and you go to "settings" and then "system"

    12. Press TAB "PROFILES"  and + 
    13. click on "Location" and + for new location
    14. enter your adress by clicking on the 3 dots on upper right corner
    15. make sure "NET" and "GPS"  are selected and set radius on about 600m
    16. press left arrow on upper left corner and write "presence", V to save
    17. a window wil open where you can select the tasks you made earlier.
    18. select "true home"
    19. now click AND HOLD "true home" 
    20. click "Add Exit Task" and select "false home"
    21. click on the V on upper richt corner to save everything

    now geofence works with your android phone together with homey.

    succes!

  • canedjecanedje Member
    edited December 6
    wow looks complex.
    I will give it a try in the weekend.
    Thanks for the effort! :)

    I did look in the appstore for tasker. It is the one to pay for? (€2,99)






  • yep
  •  :) 
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