This is the forum archive of Homey. For more information about Homey, visit the Official Homey website.
The Homey Community has been moved to https://community.athom.com.
This forum is now read-only for archive purposes.
The Homey Community has been moved to https://community.athom.com.
This forum is now read-only for archive purposes.
Comments
Really bad ... It proves by the way that they are actually reading it and fear about their company image ..
So I posted a review on Trustpilot I'd suggest that other backers who didn't get their Movez either will do this too!
https://www.trustpilot.com/review/www.teptron.com
posted by MOVE by Teptron
May 29, 2018 • 12:34PM PDT
Hi everyone,
We are aware of your dissapointment for the lack of communication, we are sorry about that. We promise that we will post regurarely updates from this point on.
We have been discussing back and forth regarding how we want to handle the release of the product. The decision that we have made is to start the launch with beta tests to ensure that the product work as intended and how it works with different hubs.
That is why we are asking you to apply for beta tests. We are going to send out a round of 100 units. If you get chosen for beta tests you will receive a document that we want you to fill in and send back to us after the test period ends.
To chose who gets to be beta testers we decided to run a facebook/twitter competition. Type your backer ID and comment why you are the perfect candidate on our facebook or twitter post regarding beta testers for MOVEZ. We will end the search at the 14th of June and then decide who will be the first few people in the world to try out the product. The chosen beta testers will then be announced on facebook, twitter and Indiegogo.
We will then inform everyone (not only the chosen beta testers) when we have ended the test period. You will all receive the results from the beta tests as well.
So let´s get this going and we look forward to send out the units for beta tests!
Facebook: https://www.facebook.com/teptron/
Twitter: https://twitter.com/teptron
Take care,
Team MOVEZ
"Your order has been marked as refunded.
Dear Backer MOVEZ-motorize blinds and shades has marked your order (Order-39) as refunded. The campaign owner should contact you regarding details about this refund."
However,.....
I did not get any refund at all!!! And as usual Teptron does not respond to my emails whatsoever. This really really stinks......!! I strongly suspect that Teptron marked my contribution as refunded so they could kill my voice and prevent me from posting any other critical comments or refund requests on the IndieGogo Backer community page.
Either way, the way that Teptron behaves is SOOO UNPROFESSIONAL...!
If you are a Move/Movez Backer too: did anyone of you guys perhaps experience something similar?
https://www.facebook.com/teptron/posts/1999260760143930
So that I can beta test Teptrons Movez an report on my findings in this forum.
Thanks Homey owners and lovers.