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The Homey Community has been moved to https://community.athom.com.
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The Homey Community has been moved to https://community.athom.com.
This forum is now read-only for archive purposes.
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[App] NetAtmo by Athom (v2.1.2) [beta(V3.0.2)]
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This discussion is started to centralize all Questions, Answers and Information around the NetAtmo App for the Weather Station and Thermostat (https://apps.athom.com/app/com.netatmo)
Currently supporting:
atm there is no information about upcoming support for the other NetAtmo products:
The NetAtmo Weather station works good with the current stable Homey (v1.3.1) and Experimental (tested 1.5.0) and App (v.2.1.2).
I didn't read much problems around the NetAtmo Thermostat,
(Will someone from the community confirm it works?)
Known Issues will be posted below.
Be free to ask and discuss anything around these two devices here!
Ask any Moderator to add/update/correct this Discussion.
Updated 20170829.
Currently supporting:
- the NetAtmo Weather Station with modules
- the NetAtmo Thermostat.
- Welcome
- Healthy Home Coach
atm there is no information about upcoming support for the other NetAtmo products:
- Presence
- Tags
- Smart Smoke Alarm
The NetAtmo Weather station works good with the current stable Homey (v1.3.1) and Experimental (tested 1.5.0) and App (v.2.1.2).
I didn't read much problems around the NetAtmo Thermostat,
(Will someone from the community confirm it works?)
Known Issues will be posted below.
Be free to ask and discuss anything around these two devices here!
App Contributors
Recently a community member (@caseda) added support for Battery information and the cumulative Rain counters.Forum Discussion
Initial Discussion created by @GeurtDijker with info from the communityAsk any Moderator to add/update/correct this Discussion.
Updated 20170829.
Tagged:
This discussion has been closed.
Comments
NetAtmo API not stable
Although it worked stable for quit some time recently (from 5 august 2017) the NetAtmo API isn't working resulting in no Data in Homey and the App requests to re-run the Pair Wizard.Sometimes this or restarting the NetAtmo App works if the API is up again, but it is already a returning problem for a couple of days.
On Twitter (@NetAtmoSupport ) and the NetAtmo Forum (https://forum.netatmo.com/viewtopic.php?f=5&t=8702) i see a lot of complaints. Ask NetAtmo support to fix it!
Pls do not remove the NetAtmo App from Homey as it wil remove your Insights an break existing flows! Just wait until the API is Stable again and Re-pair the NetAtmo devices.
Test if the api is up/down by opening: https://api.netatmo.net/
- It is working if you get a "{"error":{"code":404,"message":"method not found"}}"
- The API isn't working if you get a msg like "refused to connect."
or opening https://api.netatmo.com/ - I get now:When NetAtmo is back,
Re-Pair in Homey: Go to Devices - Add a Device (even if you don't have other devices!), select your Account and follow the steps.
update 11/08:
Got an e-mail from NetAtmo this morning (11/08): (Read here)
The API should work again, I hope it will be stable again as the months before.
New Install NetAtmo pairing not started from Homey v1.5.0-RCx
Due to a change in Homey from version 1.5 it isn't possible to add a new Athom Account in the v2.1.1 App the normal way. The "Popup" during Pairing / authentication is blocked.Workaround:
using the pair Wizard on Chrome (on Windows) open the Developer Tools (Ctrl-Shift-I) and klik the blocked link in the console after adding a new Account. Authorize and switch back to the Homey Pair wizard.
It works almost as normal. with except to the blocked link ;-)
an Issue on GitHub is created: https://github.com/athombv/com.netatmo/issues/20
UPDATE: This is fixed in app version v 2.1.2 from 2017-08-18!
pairing works again with NetAtmo App v2.1.2 on the Homey v 1.5.0 RCs
I have seen the communication between Homey and NetAtmo broken sometimes but whenever I checked the NetAtmo API is working. Re-pairing as stated in the above reply works!
There is a GitHub Issue for that:
Reconnect to api.netatmo.net after url down #22
https://github.com/athombv/com.netatmo/issues/22Athom is working on optimization and rewrite for API v2 and adding support for the NetAtmo Welcome! There is no ETA for a release.
Also rebooted the Homey, but still the same.
I removed the rights for Homey at the Netatmo site, retried and Athom is listed at the Netatmo site, so that part is working, but still no devices at Homey
Is there anything else I can check?
Did you re include the device's afterwards again as well? And not just reinstalled the app.
Reinstalled it from the app store.
Added the netatmo as device, logged in at the popup and accepted the access for Homey to the Netatmo data.
After that nothing happened. I would have expected the Indoor (main module), indoor (extra module), outdoor and rain gauge back at the list with devices, but unfortunately that was not the case
I just tried to remove the app again. Revoke the rights at Netatmo, rebooted Homey.
Installed the app and started the create device. Pairing with Netatmo still works, but still no luck.
Is there some logging I can look at Homey to see what is happening?
Don't know if that did the trick or just luck
I've got the same Error (no devices). If also tried not to check 'remember me' but without luck.
What can be the reason?
I tried it (you probably also) multiple times and after a while it worked.
I could not find a reason for the issue, maybe one of the developers can provide us with info if there is something like a log file or debug mode so we have more verbose 'errors/messages'
I deleted the module, and at that point I could add it again, but lost the history of course.
Still wondering how this is happening
Welcome and Home Coach are added since the beta version 3.0.1 from 23.01.18.
You could ask Athom on GitHub to add support for it,
That would place it on their list (if not already) but don't expect any timeline when it will be there.
i tried it with better logic what not worked or i did something wrong.
authorise : athom sdk v1 ok
NetAtmo is completely "down", both in stable version and Beta version. Beta fails when trying to add the device, and Stable just doesnt add anything (but no pop up failures).
It would be really appreciated for many users, if this is resolved quickly :-)
so please fix it soon (and not in some weeks @bram)