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Solved

Location is not recognized (Solved)

FerryFerry Member
edited January 2018 in Questions & Help
Hi there,

I have my Homey set up with 2 users. 1 is myself (Owner) and one is my wife (user). We both have the app installed with our own account.
I can see wether my wife is away or not. But I can't see my own location. Or better said: Homey can't see my location.

When I go to the Insights, I can only see my Wife as a user, not myself.


When I go to location on the Homey-app (Android), I shows me that my location is at Home, even whem I'm not.... :-(

I've checked the site https://my.athom.com/#/phones, and there it shows 1 phone, so that's looking good

What am I doing wrong?
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Comments

  • bvdbosbvdbos Member
    The location in the app is the placement of your Homey, not of yourself.If you want that, you might use Owntracks with https://apps.athom.com/app/nl.scanno.owntracks for example.

  • swtttswttt Member
    Force closing the app on your phone or switching the setting in the app for localisation might work.

    Other then that, the built-in feature of the "old" app never worked good for me. So like bvdbos suggested, you might look into alternatives to track presence.
  • FerryFerry Member
    bvdbos said:
    The location in the app is the placement of your Homey, not of yourself.If you want that, you might use Owntracks with https://apps.athom.com/app/nl.scanno.owntracks for example.

    Not quite. I've given de Homey device it's own account than on my phone, and now it's working like a charm. So now I can use the Homey app to detect my location and use that to start flows. No need for a thirt-party app.

    Problem solved :-)
  • baboonenbaboonen Member
    @Ferry Please clarify. You've given Homey it's own account on your phone?
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