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Fail to add zwave switch

erictkserictks Member
in Devices
I try to add zwave switches to homey but fail below are the steps I did please enlighten me if I did something wrong

1)setting---- remove a device ---- device successfully removed 
2) device ----ground floor-----add a device 

then it says something is wrong 


Comments

  • mruitermruiter Member
    Please some more info. What brand and type for example is basic info. 

    Without you putting a little effort in it we can't help. I lost my psychic capability when I turned 40 :) 
  • erictkserictks Member
    mruiter said:
    Please some more info. What brand and type for example is basic info. 

    Without you putting a little effort in it we can't help. I lost my psychic capability when I turned 40 :) 
    My switches brand is :http://www.gr-smarthome.com/en/

    Below is my athom zwave log :
     [2017-02-25T07:08:22.816Z] command status: removeNode, status: REMOVE_NODE_STATUS_LEARN_READY
    [2017-02-25T07:08:29.767Z] command status: removeNode, status: REMOVE_NODE_STATUS_NODE_FOUND
    [2017-02-25T07:08:30.747Z] command status: removeNode, status: REMOVE_NODE_STATUS_REMOVING_SLAVE
    [2017-02-25T07:08:30.752Z] command status: removeNode, status: REMOVE_NODE_STATUS_DONE
    [2017-02-25T07:08:30.759Z] Command end: removeNode
    [2017-02-25T07:08:46.144Z] Command start: getNetworkTopology
    [2017-02-25T07:08:46.325Z] Command end: getNetworkTopology
    [2017-02-25T07:09:28.857Z] Command start: addNode
    [2017-02-25T07:09:28.896Z] command status: addNode, status: ADD_NODE_STATUS_LEARN_READY
    [2017-02-25T07:09:35.749Z] command status: addNode, status: ADD_NODE_STATUS_NODE_FOUND
    [2017-02-25T07:09:38.959Z] command status: addNode, status: ADD_NODE_STATUS_FAILED
    [2017-02-25T07:09:38.960Z] ProcessAddNode[16]: Error: ADD_NODE_STATUS_FAILED
    [2017-02-25T07:09:38.967Z] Command end: addNode
    [2017-02-25T07:09:53.414Z] Command start: addNodeAbort
    [2017-02-25T07:09:53.422Z] Command end: addNodeAbort
    [2017-02-25T07:10:05.396Z] Command start: getNetworkTopology
    [2017-02-25T07:10:05.396Z] Command start: getNetworkTopology
    [2017-02-25T07:10:05.451Z] Command end: getNetworkTopology
  • JaapPeltJaapPelt Member
    I had a similar problem a while back (not sure if it is the same). For me, it helped to place Homey closer to the switch when adding it. 
    Also, when a pairing fails, I often remove the device from Homey AND reset it to factory defaults. It should be overkill, but who knows if it makes a difference.
  • erictkserictks Member
    JaapPelt said:
    I had a similar problem a while back (not sure if it is the same). For me, it helped to place Homey closer to the switch when adding it. 
    Also, when a pairing fails, I often remove the device from Homey AND reset it to factory defaults. It should be overkill, but who knows if it makes a difference.
    Tried the method  but couldn't work ... I do think is some software issue , as I am manage to remove the device , just not able to add to homey ..... I think homey software might have some issue prevent me adding it 
  • Fire69Fire69 Member
    You did a remove so the switch was paired with Homey before?
    Or did you do the 'remove a device' just to make sure the switch was properly reset?
  • erictkserictks Member
    Fire69 said:
    You did a remove so the switch was paired with Homey before?
    Or did you do the 'remove a device' just to make sure the switch was properly reset?
    I removed the switch it is successfully removed but I can't get it added to homey , whenever I try to add it , it keep shows something went wrong
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