App store down

Comments

• dians Member

  March 2017

  KikkerX10 said:

  Nice,
  Installed my Homey yesterday evening and now i want to add some more apps but the app store is down ;-)
  
  What is the correct way to report to Athom that the app store is down?

  Already send an e-mail (support@athom.com) Booked under ticket request (2726) 
• Annemarie Member

  March 2017

  Hi! @KikkerX10 and @dians, thank you for reaching out! We're working on getting it back up online as we speak. Hopefully, we're up and running in a short while and you can continue setting up your Homey!
• dians Member

  March 2017

  Annemarie said:

  Hi! @KikkerX10 and @dians, thank you for reaching out! We're working on getting it back up online as we speak. Hopefully, we're up and running in a short while and you can continue setting up your Homey!

  Great @Annemarie, Just an suggestion .... The Athom status page may needed another monitoring trigger because the app store website is up but it doesn't work i.e the backend systems has issues ;-)
• TedTolboom Member

  March 2017

  @dians @JeroenVollenbrock  already implemented additional monitoring triggers to prevent reccurence:
  
  Message on slack:
  

  jeroenvollenbrock [9:23 AM] 
  I've set some additional monitoring triggers to ensure this won't happen again. Have a nice weekend!
• Bram Member

  November 2017

  ModBreak:
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