This is the forum archive of Homey. For more information about Homey, visit the Official Homey website.
The Homey Community has been moved to https://community.athom.com.
This forum is now read-only for archive purposes.
The Homey Community has been moved to https://community.athom.com.
This forum is now read-only for archive purposes.
Account issues
There is no possible way for me to loging the Homey app and I would like to know why....
I can log into the forum, but when using my same credentials like mailadres or username with the same password I keep receiving that my credentials are invalid....
I can log into the forum, but when using my same credentials like mailadres or username with the same password I keep receiving that my credentials are invalid....
Comments
Or do u have a seperate Athom account to log in to ur Homey at http://my.athom.com ?
The Forum (https://forum.athom.com/) is another Account/password database than the My.Athom.com (https://my.athom.com/#/),
You can't logon to Homey without registering for your Homey first at that "my-site" or Accounts.Athom.Com site .
Is kind of weird but I cant find a place to reset the password at the My.Athom.com site if you already registered...
Will make an Issue for That!
Did you Sign up to My.Athom.Com ?
(us the link https://accounts.athom.com/signup )
Wait for the registration email and klik that link.
With that Username/Password Logon to the Homey App (wetter you mean the Android, IOS?? of (Windows) Desktop App. )
If you are the owner or are invited to someones Homey You should see it there.
If you don't remember your password you registered with you should Reset the password, but need to login to find the link (kind of vicious circle ;-) )
To help you through that ;-)
Go to https://accounts.athom.com/login?#password-forgotten and reset your password!
Issue Created : https://github.com/athombv/homey/issues/1118
;-)
https://accounts.athom.com/login?#password-forgottenShould work instantly . ..