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Update homey from 0817 to 0839 went wrong

JacquesHeijndersJacquesHeijnders Member
in Questions & Help
Trying to update homey to 08.39 --> red led!
Recovering won't work
support replies with no sollution
what now?

Comments

  • EmileEmile Administrator, Athom
    Please e-mail support@athom.com with a request to let us recover your Homey.
  • JacquesHeijndersJacquesHeijnders Member
    I did. No response
  • WebsterWebster Member
    Give them time to react

    i had the same problem and they will give you a solution
  • JacquesHeijndersJacquesHeijnders Member
    Only solution is RMA
  • KoenMartensKoenMartens Member
    In all honesty, no. You think that the only solution is RMA.
  • BumblezBumblez Member
    edited July 2016
    Patience is a better solution. support@athom.com WILL respond... it may just take them a couple of days.
    But RMA will not get you a working Homey any faster, so better just be patient...
  • JacquesHeijndersJacquesHeijnders Member
    got MyHomey back :smile: 
    working fine now!
  • ErwinVriezeErwinVrieze Member
    I had the same, uplugged homey, and put it upside down, and after a while i could restore it.
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