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api.athom.com expired ssl certificate

JeroenvanoJeroenvano Member
in Questions & Help
@Athom @Emile looks like the ssl certificate on api.athom.com has expired! Having issues using the Web interface and the app. 
«1

Comments

  • JeroenvanoJeroenvano Member
    @Athom @Emile seems that you just forgot to update api.athom.com yesterday as all other *.athom.com sites have been updated on 26/05/16. 

    Hope you can fix this asap so we all can use the Web interface again.
  • HansieNLHansieNL Member
    Can't use speech anymore. Hope someone is doing night shift?  ;)
  • DieterKoblenzDieterKoblenz Member
    Slordig  ;)
  • 2Be2Be Member
    Verry sloppy indeed. My Homey keeps telling me he can't reach the servers. My.athom.com is unavailable...
  • KoenMartensKoenMartens Member
    Oef.

    Well it appears Athom likes their sleep too much to be present before 9 (who doesn't? :D)

    Let's hope this is fixed quickly indeed.
  • MatjaLipuMatjaLipu Member
    It would be cool if Athom had 3rd party monitoring service which would alert them about invalid ssl connections.
  • EternityEternity Member
    Perhaps they pulled the plug and are on the Bahama's already....

    ;-)
  • bvdbosbvdbos Member
    MatjaLipu said:
    It would be cool if Athom had 3rd party monitoring service which would alert them about invalid ssl connections.
    I bet Homey could do that...
  • MarcoFMarcoF Member
    I think all Homey's are now "offline" reported on the cloud.
    If that's happen, then all alarm bells should go and all employees should receive an push message.
  • bvdbosbvdbos Member
    Should have happened at 1.59 Dutch time this morning (around 20.00 hours US-time so prime-time at the other side of the Atlantic)... :p
  • SommoSommo Member
    firmware.athom.com utilizza un certificato di sicurezza non valido. Il certificato è scaduto il venerdì 27 maggio 2016 01:59. La data corrente è venerdì 27 maggio 2016 09:11.
  • NrealNreal Member
    Shouldve used https://letsencrypt.org/ with that automated tool, pretty easy to deploy and automate revalidation of a Ssl cert. ^^ 

    For the ones interested.
  • heretic1988heretic1988 Member
    Sommo said:
    firmware.athom.com utilizza un certificato di sicurezza non valido. Il certificato è scaduto il venerdì 27 maggio 2016 01:59. La data corrente è venerdì 27 maggio 2016 09:11.
    Sooo....the added value of posting the Italian error on this English forum is....?
  • SommoSommo Member
    you can translate, i do it for you (sorry) :
    firmware.athom.com uses an invalid security certificate. The certificate expires Friday, May 27, 2016 01:59. The current date is Friday, 27 May 2016 09:11.

    that's to say that all webservices are affectedm not only webmanagement
  • TimBishopTimBishop Member
    Homey came in the mail today.
    Unboxed it, plugged it in.
    Homey falls over due to unsuitable USB cable.
    Went to setup site.
    Expired certificate? Oh well, "trust". 
    Connected to WIFI.
    "Sorry, I couldn't reach Atom servers."
    Sigh. This doesn't bode well.

  • WebsterWebster Member
    Send a Email to support for this issue

    give them time to solve this


  • MarkVanWindenMarkVanWinden Member
    edited May 2016
    You can Loggin now, the rest still blurry,  progress is made.
  • TimBishopTimBishop Member
    Ah. There we go. Connected. Guess I picked a bad moment to setup. ;)

  • EmileEmile Administrator, Athom
    Sorry about the inconvenience. All certificate issues should be fixed by now. If you're still experiencing issues, please let me know!
  • bvdbosbvdbos Member 
    {"code":400,"error":"invalid_grant","error_description":"Invalid code"}
  • 2Be2Be Member
    @Emile ;
    I'm still not able to login to my.athom.com. The website with login comes up but that's all. It hangs on this:


  • EternityEternity Member
    Still can't login:

    {"code":"ETIMEDOUT","connect":false}
  • MartijnDeRhoterMartijnDeRhoter Member
    Yup, eventually it times out:

    {"code":"ETIMEDOUT","connect":false}
  • WebsterWebster Member
    Strange indeed 

    could login this morning but now it hangs
  • keverjeroenkeverjeroen Member
    My.athom.com is in maintenance: https://status.athom.com/
  • MarcoFMarcoF Member
    Give them some space  <3
  • ReflowReflow Member
    Give them some time  <3 (tm @MarcoF)
  • DieterKoblenzDieterKoblenz Member
    app store is unable to install apps
  • EternityEternity Member
    No worries :-)

  • PauluzPauluz Member
    Eternity said:
    Perhaps they pulled the plug and are on the Bahama's already....

    ;-)

    Eternity said:
    Perhaps they pulled the plug and are on the Bahama's already....

    ;-)
    What do you mean "Perhaps"? 
    Well I am sure they realy need a holiday to disburden their stress!

    Retail like in Mei? Lol ;-) Mei 2017 Maybe!
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