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The Homey Community has been moved to https://community.athom.com.
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The Homey Community has been moved to https://community.athom.com.
This forum is now read-only for archive purposes.
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I have cancelled my Homey order!
This discussion has been closed.
Comments
gewoon email naar Stefan. Administratie
LOL, if it would really take several years before it became a decent product, I wouldn't eveb want to buy it anymore then
They did make an English forum, you"re on it right now
Bye!
No homey (pre- order) no forum needs, please remove your account so you clear the path for other users to be involved.
But other than that I don't think there is a lot wrong with Athom.
Delta is clearly frustrated, and (IMHO) exaggerating a lot.
Emile did post today on some topic, but the topic about delay/firmware/communication were ignored.....
until last week I was very disappointed in athom because the delays.
But now I understand why they are waiting with further shipping.
I have the full faith in them.
And yes a Dutch form would be better for me, because my English is not so good. But the most people understand me and I have never heard a comment about it.
@Emile and the rest of the staff, I have to agree with the others, a little more communication would be nice. We are currently your extended test team. Give us feedback, tell us what is happening. Make a daily blog about progress. People will get more involved and they will keep the love.
So on the communication point the lost my faith.
Nevertheless I still believe homey will get here/there.
btw: I counted 9 faults in your Dutch sentences so please never write Dutch anymore
toedels..
The same goes for most other large marketshare companies.
But again.. i agree on the communication complaints.. maybe @emile just needs to hire a social media manager and get it over with
@Delta;
bye! I still got hopes (and my homey
But I get the communication part.
I said it multiple times, I'm a kickstarter backer, I am aware that it is a first one and its very hard, and especially that things wont work at the first try. WE AS BACKERS UNDERSTAND.
But keep us updated!, If we call out issues, have a question or suggestion, just say "hey we are aware" or "yeah,, but this is not a priority"
Thats all. I see it at my own dayjob, little updates, how meaningless they might seem, save your reputation/ make your life easier.
Looking forward to the 0.8.18
Homey is a kickstarter startup. I decided to participate early by investing some bucks. Fully expecting to have to wait a year, and then some, and then getting a product with the maturity of a 3 months old puppy. We are all eager to get a bit more maturity and start the training. But if you did not expect puppy behaviour, please consider getting urself a fully domesticated fullgrown dog.
(oh yeah, I like kittens too)
blijven jullie maar dromen dat het met een paar maanden wel werkt.
een apparaat van 300 euro en met een investering van +/-miljoen gaat homey hey nog heel moeilijk krijgen.
Er komen nu al producten op de markt die wel werken tegen de helft van de prijs, het zal ook niet lang meer duren voordat dat smartthings van Samsung naar Nederland komt dat zal de meeste meer aanspreken, dan een stembediende homey zoals athom het presenteert, wat in de praktijk nooit zal werken als je muziek, tv of mensen op bezoek hebt.
maar daar komen jullie nog wel achter
@daylfly you have made you're point by now. We know now you have "cancelled "..................................
Everybody has a right to an opinion, but not an obligation to vent it here. Let's not forget that English is not the first language of many here (me included), and even in ones own language not everybody is able to write all that well. So even if they don't expres it very eloquently, I get the frustration from Delta and daylfy.
I don't think it is wrong to expres on a forum like this why you cancelled your pre-order (or sold your Geek edition like I did). It can only help Athom to understand where users get frustrated, and deal with those issues with more vigor. I too wonder why critisism doesn't seem to be allowed. Should users also stop filing bugs in the issue tracker because bugs are so negative? Pointing out issues is being constructive in my opinion.
On the "good riddance" comments, or waving Ariel or cat pictures: grow up and get a life please. You are by no means obliged to read this topic; it was clearly marked as a "goodbye" message. It is not like Delta was spamming every other topic here with negative comments, was he?
For example, where have you seen Athom being arrogant?
And the fact that the delivered Homey is in an early beta stage? That's the risk you take when backing on Kickstarter.
That might be the only real error that Athom has made until now. It might have been a bad idea to offer the pre-orders already (or set such an early date) when the software wasn't ready at all.
As for the rest of your comment... yes, I do understand that people are frustrated, and we all want better communication from Athom (that seems to be the main point of criticism by just about everyone).
And I agree that it's useful for Athom to know why people cancel their pre-orders, but the OP contains quite a few cases of simply incorrect 'facts', of assigning comments from community members to Athom, and of simply overreacting, that it's not constructive at all, and even becomes a bit childish (in line with those 'good riddance' comments)...
The reason I might cancel is purely a business decision. There are no advantages to pre-ordering. Waiting might end up costing you a few bucks more, most likely not, either way, it wont be much extra. The disadvantage is however that you are tied to this one solution until it becomes available. By the time Homey ships / leaves Beta / is available in stores, there might be another product I would rather like to have, or I might have solved my own automation requirements in another way, or.... Bottom line is the difference whether I wait for Homey with money in my bank account, and the freedom to change my mind (You never know what the coming months bring) or with money in someone else's bank account, tied to their solution. Just some perspective, no hard feelings, and still hoping to own a Homey soon!
No yelling or exaggerating, just explain in a normal way why you cancelled.
Voice contol is a work in progress, yes, but try calling someone using Siri when you have contact like "Mam" and a contact called "Mann". Or navigate by voice. Good chance that doesn't work well either... and yet created a few years ago by Apple! It's just one of the "extra" features of homey.
Homey is in it's growing fase, and new apps and app-ideas start to emerge. The power of homey now, is the power of the community. Homey will even potentially be a new-standard, i believe. You don't have to buy expensive equipment anymore for instnance. You can even use the equipment you have. Saving a lot of money.
The thing they've already achieved is that (in theory) ALL brands can work with, and control(!), each other. Samsung with Sony, Philips with JVC etc etc. Appliances with or without wifi controling and monitoring each other. And so on, and so on. I really can't think of 1 product that does that all-in-one, but only Homey!
There are peeps here that wright "the" while they mean to write "they"
Cannot tell u who it is because maybe he will stop with the "i love forums
There are also peeps that wright "peeps" instead of "people" and "ur" instead of "your".
There are also peeps that cannot wright in dutch so ur doin a good job!
Sorry, couldn't resist!
But indeed, it doesn't matter if you make some mistakes. If the people trying to help don't understand your question, they'll ask for some more info. We're all (I hope) here to help, if you do your best, so will we
Even my girlfriend is starting to like Homey. Homey told her how good she looked. Since then, she thanks homey when it turns the lights off.