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This forum is now read-only for archive purposes.
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Cannot remove zigbee devices which have lost connection
I have a problem with a Neo Coolcam touchswitch.
I have a device which is losing connection quite regularly.
I can reconnect by re-pairing it to the homey, but I cannot remove the old lost switch from the homey.
Not in the Homey smartphone app, getting error: Something went wrong, please try again.(Missing required parameter: DriverID)
And not in the Homey Desktop, I would have to touch the switch 3 times, but this is not possible, as it is no longer paired. After +/- 30 sec I get the error: "vdevice.drivers.zwavebasic.pair.response_timeout" and it is not removed.
Can somebody please help me?
I've created a room called "Deleted" to move all the lost-connection switches to, but it already has 6 devices in there
I have a device which is losing connection quite regularly.
I can reconnect by re-pairing it to the homey, but I cannot remove the old lost switch from the homey.
Not in the Homey smartphone app, getting error: Something went wrong, please try again.(Missing required parameter: DriverID)
And not in the Homey Desktop, I would have to touch the switch 3 times, but this is not possible, as it is no longer paired. After +/- 30 sec I get the error: "vdevice.drivers.zwavebasic.pair.response_timeout" and it is not removed.
Can somebody please help me?
I've created a room called "Deleted" to move all the lost-connection switches to, but it already has 6 devices in there
![:( :(](https://forum.athom.com/resources/emoji/frowning.png)
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