Welcome to the Athom Community Forum! This forum centers around the product Homey. Homey is built by Athom and has a mission to connect everything at home. Read more about the product on the official Homey website.

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Can't connect Homey to Athom account

jkransenjkransen Member
edited May 12 in Questions & Help
I have a Homey that is already connected to my wifi. Its own temporary wifi network (HomeySetup-XXXX) already disappeared. I have an account on my.athom.com. When I log in (online or in the mac app), I see no Homey yet. However, I can not connect to the Homey anymore as its own wifi network is gone. How do I connect one to the other? Following the instructions, I keep getting redirected to either the suggestion to connect to the HomeySetup wifi, or to the Athom homepage to buy a new Homey.


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