Welcome to the Athom Community Forum! This forum centers around the product Homey. Homey is built by Athom and has a mission to connect everything at home. Read more about the product on the official Homey website.

This is a place to share ideas, ask for help and discuss about Homey in general.

Please read Welcome to the forum to get started.

Homey not accessible from the internet

I am having issues accessing Homey from the smartphone app or desktop app from outside my house.
When i am local there isn't a problem but when i am outside i get the message that Homey is offline.
WHen i use my laptop and a VPN to my house Homey is online!
Is this a known problem?
Homey Firmware Version: 1.5.11-rc.1


  • GeurtDijkerGeurtDijker Moderator, Backer - Geek Edition
    Is the time on Homey correct?
    Or do you have specific dns server settings with an own dns?
  • Date and time is correct.
    date_humanzaterdag 12de mei 2018 09:38:08

    I don't have a DNS server.
  • After a reset the problem is solved. please close discussion.
  • RocodamelsheRocodamelshe Moderator
This discussion has been closed.