Auto inclusion not working?

Richy

Hi,

I am trying to auto-include my Fibaro RGBW controller. It supports auto-inclusion but it seems Homey does not. I cant reach the RGBW easily, so I need auto-inclusion for that.

I can switch the power on and off by a wall mounted switch.
Any tips or hints?

techerman

Do you hold the Homey as close to the controller as possible? So far I found that everything more than 50 cm distance kan be disastrous.
My experience so far with Homey has been that it is a big gamble whether it does or does not include a device in inclusion mode.
I use Qubino devices.
Most of the times the switches are recognised if I activate the input 3 times within 3 seconds, just as the manual states. But sometimes the device or Homey seems to timeout half way so I have to exclude first and then include again, which is a pain in the a**.
For dimmers however, the inclusion procedure never works, even though the Qubino manual says that pressing the switch 3 times should also work for dimmers. So I have to open the wall switches and go for the button on the device (even though the manual says this only works with 24V, not for 230V which I use...). And then sometimes Homey recognizes the switch, sometimes it times out half way, as described above....
While doing this I have to power the Homey with a battery and hold it really very, very close to the device, otherwise nothing works at all. 
Does anybody have these same problems with Homey and Qubino or other devices?

JPe

When I have to include a Qubino dimmer, I always use the Auto-include-procedure and this always works for me,
so what I do is, always first exclude the device via Service-menu/Z-wave - exclude (even when it is never been included) the device has to be at a distance of less than 1 meter (best <50cm when build in),
then un-power the dimmer, bring Homey into the include mode, then power-up the device and it's done.

techerman

@JPe thanks, I tried again and now I got the dimmer to exclude and include without pressing the service button. It takes several tries to get it into learning mode however. In practice I keep on flipping the button until the device is recognized.
I did not unpower the dimmer. I thought that was only necessary for complete reset? 

techerman

My other problem is that the inclusion process often stops half way. Mostly while 'retrieving multi channel nodes'. After that I have to exclude and include again. Sometimes several times. See screenshot.



Anyone familiar with this problem? I hold the Homey as close to the switch as possible.  

Richy

Thanks for the responds.
I will try next time. But a distance of less than a meter is pretty much unusable. Removing a part of a ceiling is worse (which I had to do now).
I have like 2 meters but as well a wall in between Homey and the Fibaro.