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Closed Z-Wave

Adding Neo Coolcam Touch Wall Switch failure

baboonenbaboonen Member
in Archive
I've tried to add my new touch wall switch into my z-wave network. Unfortunately Homey doesn't recognize it as a Neo Coolcam Touch Wall Switch Single but as a standard z-wave device. The distance between Homey and the wall switch is only 1 meters.

And how can I find the modelnr as I already attached the switch and don't want to remove it?

Please advise.
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Comments

  • mruitermruiter Member
    Then i guess theres a new device in market please supply me with the device manufacturen and product id you see in settings of the genetic device. Then i Will ADD that to the app.

    also . Please post other questions in the official neo app forum topic .
This discussion has been closed.