This is the forum archive of Homey. For more information about Homey, visit the Official Homey website.

The Homey Community has been moved to

This forum is now read-only for archive purposes.
Closed Z-Wave

Adding Neo Coolcam Touch Wall Switch failure

I've tried to add my new touch wall switch into my z-wave network. Unfortunately Homey doesn't recognize it as a Neo Coolcam Touch Wall Switch Single but as a standard z-wave device. The distance between Homey and the wall switch is only 1 meters.

And how can I find the modelnr as I already attached the switch and don't want to remove it?

Please advise.


  • Then i guess theres a new device in market please supply me with the device manufacturen and product id you see in settings of the genetic device. Then i Will ADD that to the app.

    also . Please post other questions in the official neo app forum topic .
This discussion has been closed.