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Mic still not working - out of ideas

This worked when the unit was first installed, used it once or twice for fun.
Speaker working OK.
Language to English, all volume up
But now no matter what i try the mic is just not working.

Spent 20 mins yesterday trying;
Being close, being far, being medium
Talking quietly, softly, loudly
Saying Hey Homey, Hi Homey in English and with or without dutch accent

and all combinations of the above.

I got one response....talking very quietly, about 10cm away, but while the ring changed color it did not respond.

What to do ?



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