›
This is the forum archive of Homey. For more information about Homey, visit the Official Homey website.

The Homey Community has been moved to https://community.athom.com.

This forum is now read-only for archive purposes.
Closed Solved

[Solved] KAKU stop working at all

B3rtB3rt Member
edited November 2017 in Archive
Yesterday suddenly without any reason all my KAKU units stop responding.

Homey cannot controll any KAKU unit any more.

I user serveral systems such as KAKU, Zwave, zigbee etc

Zigbee and Zwave are working normally but KAKU does nothing.

When i press a switch or remote no comand is issued, when i enable or diable a KAKU unit by app or homey directly also nothing happens.

I restarted the i even restarted the radio part nothing worked..
I even did a software reboot and this also did not work

I tried to add a new KAKU device but ofcourse this also does not work.

Anyone any tips to get this working again?
Tagged:

Comments

  • mruitermruiter Member
    edited November 2017
    Did you do a ptp ? To clean boot the chip ?
    a software reboot just reboot the os .
    a ptp give a clean start to everything
  • B3rtB3rt Member
    edited November 2017
    mruiter said:
    Did you do a ptp ? To clean boot the chip ?
    a software reboot just reboot the os .
    a ptp give a clean start to everything
    i dont't want to clean all, i loose all my programming resulting nothing working anymore in home.
    Due the lack of a decent backup/restore (= also restore the devices) option of Homey a hard or factory reset is simply  not an option!

    Sadly i cannot control my lighting without automatisation, so if i do a reset nothing works anymore and i am busy for a few days to get all back online again.
    The restore option is simply unuasable because i have to manually add all my devices (over 50) and my flows do not work because they get a new ID etc....

    Sadly this is one of the major/biggest MINUS points of the homey device, there is no way to make/create a real full backup/restore of this device..
  • djeskodjesko Member
    PTP will no clear all your flow etc .. just the mem in the chip 
  • BramBram Member
    Which version of the Homey software are you using?
  • B3rtB3rt Member
    latest official release
  • mruitermruiter Member
    Just do the dawn ptp and iT Will work again.

    Pull the plug ... and after 10 secondes put it back in.

  • B3rtB3rt Member
    yep, worked..
  • BramBram Member

    ModBreak:
    This post / discussion has been solved and therefore closed.
    For questions or if someone disagrees, please contact me or one of the Community moderators

This discussion has been closed.