After factory reset of Homey I can't get google assistant to work again

Christoffer

Hi,

I made a factory reset of my Homey and now I can't get google assistant to work again

I have tried to unlink and link homey again in google assistant.
When I say "OK Google, talk to Homey" it connect to Homey but if I say "Ok Google, tell Homey what's the time" it responds with "Unfortunately an unknown error has occured, please try again"

Any ideas?

tjeerdb

Hi,

I have the same problem. I replaced my broken homey for a new one and now I can’t connect.
Help!

Christoffer

Anyone out there with any idea?

MrDutchfighter

Are you able to unlink the previous Homey from your Google Home? : https://support.google.com/googlehome/answer/7506443?hl=en

Sorry, these are other devices... these are actual lights directly connected to Google Home.

Edit:

Step 2: Link and unlink an app 

Most apps for the Assistant don't require linking and you can immediately start using supported voice queries.

However, some apps require you to link the app account to your Google Account before you can use the service with your Google Assistant.

Unlink a service

1. Tap the card of the app you want to unlink.
2. Tap Unlink  Unlink to confirm you want to unlink the app. 

Christoffer

Hi,

Unfortunately I have already tried that