Went away / came home notifications

vaderag

I've recently set up my homey and am getting a lot of notifications of going away / coming home, which most of them are incorrect. What's causing this?

Tallguy

Are you using the default presence app? And also iOS? If so...use the search function here and search for an alternative called Owntracks. 

vaderag

Tallguy said:

Are you using the default presence app? And also iOS? If so...use the search function here and search for an alternative called Owntracks. 

I'm not sure what I'm using - it seems to have been defaulted to track this somehow, I guess it's using the Homey app on my phone (android), but I havent created a flow with presence in so it just seems to be a default notification

Bram

This is a default function in Homey. You can disable the presence notifications via Settings --> Notifications in the desktop application

vaderag

Bram said:

This is a default function in Homey. You can disable the presence notifications via Settings --> Notifications in the desktop application

Thanks. I don't mind them, but i'd like to understand how they work - if it's using my phone then it's getting the information very wrong...

Bram

Did you already read this article about how Homey knows your location? https://www.athom.com/en/support/KB000034/

vaderag

Bram said:

Did you already read this article about how Homey knows your location? https://www.athom.com/en/support/KB000034/

Yes. So is that saying that when my wifi drops or my phone disconnects from wifi it assumes I have left, even if the geo fence is still correct? Or is it a combination?

fspaan

I have noticed a strong increase in false notifications as well since 1.5.. I have traced it down to the fact my smart watch and Samsung S7 change or disconnect WiFi and cause Homey to notify.
The app settings switching off notification do not lead to a result.neither does the notification setting in the homey settings panel lead to a positive result.