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The Homey Community has been moved to https://community.athom.com.
This forum is now read-only for archive purposes.
Homey can't connect to internet anymore
PeterPeters
Member
Homey Firmware Version: 1.1.9
(IPv6 addresses removed)
I can't find what nameservers and gateway Homey uses. Our network configuration changed so both nameserver and gateway changed. All other devices get the new information (sometimes after reseting the device) but Homey isn't able to connect to the internet anymore.
We power cycled the Homey.
We used Reboot through settings (yes, connections on the internal network work)
| network | {"lo":[{"address":"127.0.0.1","netmask":"255.0.0.0","family":"IPv4","mac":"00:00:00:00:00:00","internal":true},[{"address":"192.168.10.20","netmask":"255.255.255.0","family":"IPv4","mac":"6c:ad:f8:05:18:b1","internal":false}, |
I can't find what nameservers and gateway Homey uses. Our network configuration changed so both nameserver and gateway changed. All other devices get the new information (sometimes after reseting the device) but Homey isn't able to connect to the internet anymore.
We power cycled the Homey.
We used Reboot through settings (yes, connections on the internal network work)
Comments
https://www.athom.com/en/support/KB000011/