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Apps won't install - firmware v1.1.4 related?

EternityEternity Member
edited February 2017 in Questions & Help
I had a problem with an app (Harmony) and uninstalled it. After that it will not install again

As I am not the only one having problems with this App, I thought it was only related to the Harmony App.
But, I just uninstalled the LIFX App, and tried to reinstall it, but that failed too:



How can this be solved?
Homey's LED ring is blue....I PTY 3 times already

Comments

  • bvdbosbvdbos Member
    According to the bug-report Joachim thinks this a client-issue, could you try on chrome?
    https://github.com/athombv/homey/issues/1287#issuecomment-277688592

  • EternityEternity Member
    edited February 2017
    Thanks @BasVanDenBosch

    I have tried with using Chrome on my Mac => failed
    I tried to install the Harmony App as developer via GIT on my Windows 10  PC => failed
    Just tried to install the Lifx App via Chrome (v56.0.2924.87 = latest) on my Windows 10 PC => failed again.
  • bvdbosbvdbos Member
    What's in the "detailed information"?
  • lubbertkramerlubbertkramer Member
    edited February 2017
    It's not a problem of the app, it supports 1.1.4 - >  "compatibility": "0.x || 1.x" and just installed on 1.1.4 at my homey.

    Maybe stupid question but did you try a reboot -> try to install again?
  • PhuturistPhuturist Member
    Did you also check of it really did not install. Had the error a couple of times while the app actually did install.
  • EternityEternity Member
    The detailed information is empty. 

    No app is installed (but, I too had that some time ago. I stalled, error, but it is in the App list). 

    I powered down Homey and waited 19 minutes. No, still no luck with install 
  • bvdbosbvdbos Member
    Then I'd send an email to support@athom.com or contact @Annemarie directly... They'll probably want temporary access to your Homey...
  • EternityEternity Member
    edited February 2017
    I managed to install Lifx App via my Android Oneplus 3 running Chrome !
    Unfortunately, installing Harmony App failed again.

    Tomorrow I will try again. If that still doesn't resolve it, I will contact support.

    Thanks!

  • bvdbosbvdbos Member
    And it can't be a networking-issue?
  • EternityEternity Member
    No, network is OK. I am connected to my SSID. I can download, operate et cetera. I can even install an App now, but I can't install Harmony App.

    The detailed information is not very helpful... haha
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