How to obtain logs to see why my Homey is out of order for some time (couple of hours)?

Vonkenboer

My Homey is out of order some a couple of hours a day. I really don't have an clue where is causing this, and it happens every day.
Homey is unreachable by webbrowser in this time, but when reachable (without reset or reboot) it will not show any errors or strange behaviors.

Is there a way to obtain log files from the Homey, to see what's causing this problem?

0burner0

https://apps.athom.com/app/gov.nsa.logger

Maybe use this. (only logs when you open the app/site, so keep it open 24 hours)

Vonkenboer

Thank you so very much @0burner0 ! Installed it and going to leave it open for a day while testing.

Fire69

Also check the Candy app: http://apps.athom.com/app/info.matjaz.candy
Maybe you can do something with it to check if your Homey is really out or just not connected anymore.

GeurtDijker

Depending on the issue and if Homey is not connected to the cloud when this happens  you could setup a warning through https://uptimerobot.com

Setup a free account, add a monitor to 
https://[YourCloudID].homey.athom.com/api/manager/webserver/ping

and install the uptime Monitor App on your phone for Push notifications. 

Maybe this triggers you when to look at the logs ;-)  (when connected Local at home )