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The Homey Community has been moved to https://community.athom.com.
This forum is now read-only for archive purposes.
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New shipment date for Homey?
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Comments
Freemann is waiting from may 2014 (20 months)
The strangest point for me is to see in the beginning of a Kickstarters project enthousiastic people who demonstrate their new product and ask support for it!! You can see how the product looks like and work. This give the suggestion that the major things are ready for this product. After this they collect mney for support. After this it takes, mostly, a long time, even longer than they said, to release this product. This could be the basic thing for a not understanding, next to, mostly, poor communication..
Pre-order = 1000 * €299 = €299.000
Minimum total budget: €1.503.918,=
I think real investors get/demand more information then we get.
I backed 5 "Kickstarters";
2 delivered before the deadline,
1 is behind (Homey),
1 can still deliver before the deadline (MOVE–motorize blinds and shade) and
1 indiegogo is 5 month behind(akolyt the key to a better driving).
So maybe 3 out of 5 deliver on schedule.
And don't forget that there are 943 (13+430+400+100) backers and over a 1000 PRE-ORDER == normal customer who are in a lot of cases are waiting for more then a year. Those people order from a web-form/shop on the Athom site with first a BIG promise for delivery in summer 2015 and later Januari 2016.
Little story behind "Homey" in the kickstarter campaign:
That is, if it isn't any campaign device.
Emile does a lot of direct communication. That's way better than I have seen from any other Kickstarter. I think Athom could improve the regular scheduled communication and set proper expectations on a public central channel like their website. Now people have to go through forums, kickstarter, Slack, Github, Gathering of Tweakers. Just make a weekly post on your website telling the people what you have done last week and what you plan to do next week. Should be 30 minutes max.
But still I think they are doing a great job. I have also backed NEEO on Kickstarter. If you think Homey his issues with communication you should definitely check out the NEEO Kickstarter comments. It will probably make you stop complaining for ever
If the don't know when it will be delivered, don't sell pre-order with the promise to deliver on month X in year X.
And about;
Just deliver it as is. "Here you have it. Now stop whining!"
The may send it to me with 2 years full warranty and i will test it from front to back and left to right. But I think the can't deliver because there's (almost) no Homey assembled.
I'm also started to develop a small App and want to test it and as long I have no Homey I can't test....I can use my time better to optimize my Vera3
And with regard to delivering you the Homey "as is"... do keep in mind that that's hardware only. You would not be able to test/use most of it, because most of the software isn't finished yet. So yes, they can give you 2 years full warranty on the hardware (starting now), but you would not be able to actually use/test most of it until several months from now... would you prefer to have a Homey gathering up dust at your home, until the software is finished? Personally, I can wait, and I'd much rather see those first Homeys in the hands of developers who can help develop the apps for it...
I'm shocked to read the software part is not finish and it could take several months for its ready.
Is this true?!
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I've read it
I meant the comment on the Neeo kickstarter page is Sarcasme
Just cancelled my Neeo order
Actually this was one of the reasons I backed homey!
My Vera3 is running voor almost 2 years. I had some issues with it, but the last year is runs OK.
I don't use the scene, except for scheduling own code/functions, and almost all logic is based on my own code.
I'm also still on UI5, because of the poor compatibility and support
But coding and not able to test and learn from it, that's not my thing.
Happy that someone raised the question before the `predicted` date. The tendency used to be that people started asking these on the date. Than a not too painful relatively near future date has been thrown-in and everybody was happy and silenced till the next date.
@MarcoF ;; I hope that is not holding back the production. Those are software issues which naturally surfaces after the product launches and can be fixed at any time. After all most us are geeks, we can go along with such things for a while.
As most of us pre-ordered the product so I feel that after one year has the right to ask such straight forward questions:
Not angry, or frustrated or anything like that about the delay. It is about the transparent communication (which I believe many complained about recently). We expect clear communications and real answers in this case.
Lets say 80% of the "Geeks" are "real" GEEKS, then 20%(almost 100 Homey's) of the so called "Geeks" are not so Geek and Athom has a big problem. But i don't believe 80% of the geeks are real geeks and have also that amount of patience a geek could/should have.
I don't believe Athom will ship the product with such issues.
- IR problems,
- no bluetooth audio
- no bluetooth low energy,
- 433/HUE light/socket issues,
- "hotfix" for the crash issue,
- updater issues (1:11 reported this, Geek badge 430 homeys can result in >40 homeys having troubles updating),
- etc.
I'm also a bit disappointed in the speed issues are solved.Issues is created by Firstbadge backer, Athom has a question and in most of the cases it takes days before the issue owner responses to that question.
@kastleman Issues will always will surface. You can`t just hold it back a product forever just because there are some issues. If there are more users more issues will be identified.
If the product can't be shipped, its totally not important if GE is producing 10 or 1000 Homey's a week or if there are 10 of 1000 homey in stock.
With 500 a week the can ship all Kickstarter Homeys within 2 or maybe 3 weeks.
I think its more important that we try to involve the FirstBadge backer more to fix the issues.
And some more info/communication from Athom would also be appreciated. After the locked topic about the estimated shipping dates, there's again a deadly silence.