Password reset not mailed

SdR

I have requested a password reset for my.athom.com account serveral times and I do not receive a password reset mail.

My mailaddess is correct and it is not in my spamfolder

bvdbos

@Annemarie could you take a look? 

SdR

@Annemarie feedback graag

HansieNL

Have you already sent mail to support@athom.com?
That's their official mail address for support questions.

SdR

Yep, no reply either... @Annemarie ;