Hue completely dissapeared?

jimmy_zeropm

Today suddenly my hue lights didn't respond anymore. First I thought maybe my dhcp assigned a different IP to the bridge but when checking the flow I noticed the bridge and all the lights were completely gone? Also in every flow (and that are quite a few) they are gone... How can this be???

Jeroenvano

Is the app still running?

jimmy_zeropm

Well,

It's mentioned in storage (4.03 mb), and in the app listing, but there is a red exclamation mark over it. When clicking it an box comes up with;

Stack trace: False
Exit code: Null

So something is going on I guess  

jorden

If you install the current experimental version, it should be fixed. There is a bug in combination of the current stable and the latest Hue app version.

Rocodamelshe

If u don't wanna go experimental:
Disable the Hue app. wait a minute and the enable it again.
U have to do that once a day but it will work then for almost a day.
Dont trow away the app, no use. Just disable/enable to the right of the app with the little checkboxes

jimmy_zeropm

Well ok, I will try the suggestions. But everything was working fine for months... If it ain't broke, don't fix it.. Now I have to re-create many many flows. Since Homey is on the consumer market by now I'm wondering if this the right strategy.. There should me much more testing before updating anything...

HansieNL

Installing the app Flow Backups can hopefully help you in the future.

jimmy_zeropm

Thanks HansieNL, didn't know that existed.. 

HansieNL

jimmy_zeropm said:

Thanks HansieNL, didn't know that existed.. 

Thx the developer not me 

bvdbos

@jimmy_zeropm ;That's a bit of a short thinking: Philips also produces new firmware so Homey has to adapt too....

Fire69

jimmy_zeropm said:

 Now I have to re-create many many flows.

When you disable/enable the app your lights will appear again, and your flows will be fixed automatically

jimmy_zeropm

BasVanDenBosch said:

@jimmy_zeropm ;That's a bit of a short thinking: Philips also produces new firmware so Homey has to adapt too....

I agree, but still, it shouldn't be like this way. Not from a consumer perspective that is. Anyway, I'm up and running again and so fat so good. Still very happy with homey though ;-)