No internet connection

Tonyvroom

Hi!

I"ve got my Homey this week, and just started setting him up, making some flows etc.

But now when I ask Homey something he says he doesn't have an internet connection. It did work when setting him up in 2 tries, but suddenly he lost his internet connection. I can still install apps and such as well. I haven't tried these apps yet, some don't work, or Homey doesn't respond, but nontheless, one does work with an working internet connection.

Do I need to reboot my Homey? or can I see his internet connection in the setting menu or something like that?

And if I do reboot my Homey, all those flows are gone aren't they?

Thanks

bvdbos

Homey can lose it's connection to the cloud. You can see whether there's a problem on the cloud (in general) on
https://status.athom.com
There's no problems atm according to the status-page.

You can try rebooting. Go to settings -> system and reboot
Your flows won't be gone of course... only thing what is gone are your variables and timers but I'm guessing you don't have any yet...

Tonyvroom

BasVanDenBosch said:

Homey can lose it's connection to the cloud. You can see whether there's a problem on the cloud (in general) on
https://status.athom.com
There's no problems atm according to the status-page.

You can try rebooting. Go to settings -> system and reboot
Your flows won't be gone of course... only thing what is gone are your variables and timers but I'm guessing you don't have any yet...

Thanks!

I don't have those indeed, but I know it'll safe to reboot him and I can (hopefully) connect him again when my wi-fi connection is more stable. I didn't knew the flows would stay, but they are account connected if I'm correct.

This whole thing is very new to me, so I'm a bit of a noob. but very interested in this kind of tech. + it makes my life easier and I'm kind of testing it for people with a handicap:)

yet again thanks!

HansieNL

Tonyvroom said:

and I'm kind of testing it for people with a handicap:)

yet again thanks!

Interesting... For what people are you testing exactly? What's their handicap?

bvdbos

https://apps.athom.com/app/nl.deskweb.netcheck
and
https://apps.athom.com/app/info.matjaz.candy

contain a check for connection to the cloud. You could start a countdown-counter after connection has been lost and have Homey reboot itself (or show a different ledring-color). As you could install apps the internetconnection was not down.