Verification email issue

mickeynygaard

I'm probably going to get slammed for making "negative" comments, but so be it...
Initially started looking at Homey a year ago. Quickly decided to purchase it, shipping was estimated to before x-mas...
Time went by, no worries, new startup, will take some time...
More time went by (starting to get a bit annoyed here...)

Finally last week I received word my Homey was on its way - Rushed home from vacation and picked it up on friday - Happy days, time to play with Homey (that sounds a bit weird) all weekend long.
Started out with some WiFi issues, that took a few hours before it was solved - Time to sign up...
What appeared to be the simplest of things has now taken 3 days to resolve - I've received a bunch of emails regarding Homey for the past year, but the verification email is missing - The verification email for this forum was received within a few minutes, oddly enough.

Athom, I know it's "only" been 3 days (including the weekend), but please, I've been patient for over a year, please help me complete the signup so I can start having fun!

mickeynygaard

Hi

Still haven't heard anything here...Please help me out Athom!

kasteleman

mickeynygaard said:

Hi

Still haven't heard anything here...Please help me out Athom!

Have you send a email to support?

mickeynygaard

Sure have, one on friday and another one yesterday...The spinning halo is impressive, but I'd like to start messing about with my Homey..

mbalik79

Can you not register on another emailadres ( think you already watched you're spam folder )?

mickeynygaard

Tried that already, and that works just fine, but then it tells me I have no Homey registered...And I don't know how to re-register the Homey

mbalik79

And if you start over the hole setup procedure after a factory-reset (homey up-site, search on youtube how to)?