Anna not working at all, when adding the app crashes

jhutjens

Hi I would like to add my Anna Thermostat from Plugwise. When I want to add my Anna, the wizard finds my smile. I enter the smileid. Then press next and then the app crashes via apps in the settings menu I see the app is crashed and I can see the report for the crash, see below. Can anyone read the error and tell me what is wrong?

TypeError: Cannot read property 'relay' of undefined

at Request.<anonymous> (/node_modules/plugwise/plugwise.js:46:34)

at Array.forEach (native)

at Request._callback (/node_modules/plugwise/plugwise.js:43:9)

at Request.self.callback (/node_modules/request/request.js:198:22)

at emitTwo (events.js:87:13)

at Request.emit (events.js:172:7)

at Request.<anonymous> (/node_modules/request/request.js:1035:10)

at emitOne (events.js:82:20)

at Request.emit (events.js:169:7)

at IncomingMessage.<anonymous> (/node_modules/request/request.js:962:12)

Thanks in advance!

Greetz Jeroen

Robin

We are aware of the issues with the app. Sorry for that. An update is in the works!

MarcoF

Anna is not a Smile. 
Did you install and used the Anna app? 

caseda

@MarcoF
Are you sure about that
there is only 1 app in the appstore:
https://apps.athom.com/app/com.plugwise

And it's called:
Plugwise & Anna

MarcoF

@caseda ;
Please look again  

caseda

Please look again for yourself, there is NO other "ANNA" app in the app store.
(if there is link it... you can't, i already know..)

the "other" smile is just the energie meter, but both still called smile in the appstore.

MarcoF

@caseda ;
Hmm I was a plugwise fanboy.... Always thought Anna worked standalone, but I'm wrong..... 

Your are right!!
My bad!!
Sorry!! 

(one of the reasons I'm not using brands as plugwise/nest anymore)