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My light is Purple for more than an hour

JosGemertJosGemert Member
in Archive
Hi,  My light is Purple now for more than an hour, what can I do now?

Comments

  • MarcoFMarcoF Member
    You can contact support@athom.com 
  • jovinkjovink Member
    Or use the original app to turn it off. 
    I had the same problem a while ago, 
    first it turned on by itself later it began to flash and after that it was broken. 
  • jordenjorden Member
    @jovink I think this is about the LED ring that gets purple when updating, not about Hue or anything.

    @JosGemert the LED ring actually shows the status. The bright pink is the percentage 'done' and the dark pink is the remaining percentage. So you can keep track of the progress by watching the LED ring. Although that might get boring after an hour ;) Updating does take a long time though!
  • jovinkjovink Member
    jorden said:
    @jovink I think this is about the LED ring that gets purple when updating, not about Hue or anything.

    @JosGemert the LED ring actually shows the status. The bright pink is the percentage 'done' and the dark pink is the remaining percentage. So you can keep track of the progress by watching the LED ring. Although that might get boring after an hour ;) Updating does take a long time though!
    Yes your right. Sorry doing two things at the same thing is only for women
This discussion has been closed.