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Homey stop working after opening graph in Homey insights

HomeyuserHomeyuser Member
edited June 2018 in Questions & Help

When I want to open an graph in homey insights, homey crashes an I can no longer operate it.

The only thing I can do is unplug the power plug for an hard reset of homey.
Otherwise homey works very fine.


Do you have any idea what this can be?

Comments

  • JPeJPe Member
    Are you sure Homey is crashing, sometimes it can take a long time before the data is grabbed and then it looks Homey is frozen, wait a couple of minutes for the result.
  • WillemWillem Member
    JPe said:
    Are you sure Homey is crashing, sometimes it can take a long time before the data is grabbed and then it looks Homey is frozen, wait a couple of minutes for the result.
    Yep, I agree. If the amount of data you want to see is large, Homey needs some time to collect and display it.
    Looks then like the Homey is frozen. Just wait until you see the graph on screen.
  • HomeyuserHomeyuser Member
    Thanks guys ....... it took a long time, but homey came online again after 10 min.
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