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HRT4 ASR-ZW Support

OK so I have my Homey setup on my network, it doesn't seem to want to respond to my voice.. asking 'OK homey, what time is it?' does nothing! seems like a question for another time since i can't even add the first device properly?

So  I moved on to the one and only device I have issue with in my Fibaro HC2.... the HRT4 ASR-ZW!

It work OK with the Fibaro HC2 web interface and scenes.. but the Android app was broken by Fibaro nearly 18 months ago and after repeated attempts they have done nothing to fix this. (Nb proven by multiple people)

So.. since the Homey device page shows that EVERY z-wave device should be supported https://forum.athom.com/discussion/219/will-homey-support-device-x-read-this-first#latest I added the HRT4 ASR-ZW.

This is what I end up with... 


So am I at a false start? am I doing something wrong? is this device supported? is the quoted flowchart correct with regards to ALL z-wave devices being supported?

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