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500 Internal Server Error

When I start the Homey app on my Mac, I'm getting the "500 Internal Server Error". Does anyone else has the same?

Comments

  • same here (Almere).
  • JanHJanH Member
    edited January 2017
    yes, same situation. Athom server down?

    edit: Homey itself responds as normal, including voice
  • JosStultjensJosStultjens Member
    edited January 2017
    I can connect from within my local lan, but not from outside. A reboot solved it only for a few minutes.
    Since this afternoon I get following error in my Chrome browser(Windows PC). Maybe it's related to the problem as deescribed by @dmontanje

    Sorry, this Homey is not connected...

    Automatically trying to reconnect...

    According the Athom status website all is OK. I guess not all is being monitored.
    https://status.athom.com/

    Update: 19:52 After a browser refresh I also get error: "500 internal server error" when connecting from local lan.
  • Same here, also my.athom.com is not working.
  • Same error here. 

    500 Internal Server Error

    no problems shown on https://status.athom.com..?
  • Same here  "500 Internal Server Error". Damn, I was just doing some cool stuff :-(
  • Same here..
  • Same here.. Curious about how long it's going to take before this is acknowledged. Surely athom monitors it's own servers with alerting to it's engineers?
  • We'll just have to wait then. Thank you all for your response!
  • I have send a mail to support. Let's see if they read it outside office hours.
  • Also here the same problem sinds 18:00 
  • Same for me - looks like my.athom.com is down or corrupted

  • JosStultjensJosStultjens Member
    edited January 2017
    There is a status change on: https://status.athom.com/

    My Athom:  Offline
  • same here
  • same here error 500 internal server error
  • still down  :'(
  • The server is back online so refreshing / restarting the program should work. Still some server (like appstore) need to re-establish connections...
  • This event made me wonder, if Athom goes bankrupt and al servers of athom are down. 
    Can we still use Homey and us Github as a store? Ore is homey al verry expensive light in the corner of my livingroom?
  • We discussed this with @Emile a while ago, there is a way to login to Homey, afaik other then using the bearer-token in the cookie... I didn't lose connection but I only use a browser, not the windows/apple program...
  • @BasVanDenBosch Sorry, but when I experienced the serverproblem at the app I logged in via
    (Windows)Chrome and got the same offline message
  • 0burner0 said:
    This event made me wonder, if Athom goes bankrupt and al servers of athom are down. 
    Can we still use Homey and us Github as a store? Ore is homey al verry expensive light in the corner of my livingroom?
    My thoughts also
  • The first thing you need to know about an "Internal Server Error" is that the error can only be resolved by fixes to the Web server software. It is not a client-side problem meaning that the problem is not with your browser, your computer, or your internet connection. There are a number of causes for a 500 Internal Server Error to display in a web browser.

    Zene
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