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Homey is gone...

maartenverbuntmaartenverbunt Member
in Questions & Help
It seems my Homey has passed away, I tried to do a reset, but after connection to my network is just gives me an message "unknown_error". I have tried several power disconnects and reboots. I just can't get past this stage. Any ideas anyone? The LED ring keeps pulsing in green color.


Comments

  • bvdbosbvdbos Member
    You are connected to wifi so Homey works... As there's a problem with the firmware-server at the moment, I guess it'll be solved soon...
    https://firmware.athom.com/

    Btw, nothing on https://status.athom.com/ yet @Annemarie ?
  • maartenverbuntmaartenverbunt Member
    Ok, so I'll just have to sit this one out I guess.
  • bvdbosbvdbos Member
    You could send a mail to support@athom.com but I'm guessing if it still doesn't work now. Firmware is back online...
  • MennoMenno Member
    Empty page maybe it's frozen  (must say it's pretty cold outside)
  • ErwinVriezeErwinVrieze Member
    Sometimes patience is golden ...
    Had the same issue :) 
  • AnnemarieAnnemarie Member
    @maartenverbunt how is your Homey doing?
  • maartenverbuntmaartenverbunt Member

    I am glad to say Homey is now with us again. It's been quite a struggle to get back into the system. I still need to do a clean install of all flows as they are still causing some issues. I rather not do a clean install just yet, as that would require me to dissemble the wall mounted fibaro dimmers. ;-)

    Just found out that better logic had an update, so I'm going to have a quick read about what's new. Anyway, we were away for the weekend, and were able to control Homey from there, so for now no complaints anymore.

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