This app is incompatible with your Homey software version.

rutgerb · October 2016

Hello,

I have a question, last week i got my homey but i cant download most of the apps. It says: i cant download the app, it says: This app is incompatible with your Homey software version. but i have the newest update of homey. please does someone know how i can fix this?

Thank you

TheoDeKoning · October 2016

Witch software version you have.

rutgerb · October 2016

it says there are no new updates so i think the latest one.

Rocodamelshe · October 2016

https://forum.athom.com/discussion/comment/29755/#Comment_29755

rutgerb · October 2016

Rocodamelshe said:

https://forum.athom.com/discussion/comment/29755/#Comment_29755

yes i tryde but with the app like: klikaanklikuit it still dont work. When i instal the app, i get a error code [object object]

bvdbos · October 2016

What firmware do you have (settings-system)?

rutgerb · October 2016

What firmware do you have (settings-system)?

Homey Firmware Versie: 0.0.0

Rocodamelshe · October 2016

Uh-oh!!

TheoDeKoning · October 2016

Phoe

TheoDeKoning · October 2016

https://www.athom.com/nl/ondersteuning/KB000001/

rutgerb · October 2016

Image: https://forum.athom.com/uploads/editor/1z/hja5khdcnes6.png

haha yea but what now?

rutgerb · October 2016

but some apps work, like samsung smart tv, NOS and better logic

Rocodamelshe · October 2016

I would try a reboot

GeurtDijker · October 2016

@rutgerb,

Jeroen Vollenbrock from Athom on Slack an a reaction from someone with version 0.0.0

jeroenvollenbrock [8:24 PM]
@casper: That happens when a firmware update is interrupted and Homey still miraculously manages to boot. Running the setup wizard on those homeys should download a full firmware image and restore the version number

So, i advise this:
https://www.athom.com/en/support/KB000026/

Your homey didn't finish the last update , so reste and get a new full update!

rutgerb · October 2016

oohh okay thank you! i will try that. And also everyone thank you for trying to help me.

stamplus · October 2016

I've got this issue just with some of the apps.
I'm running on firmware 0.10.3 and an app like VRadio is not supported on this firmwareversion.

Fire69 · October 2016

VRadio won't work because media-support has been temporarily removed from the firmware.

lexwind · November 2016

VRadio is still available on my Homey (thanx god!) it works when i use the "Play on Chromecast card" the other option will crash the app..

I can't find VRadio anymore in the appstore?

I wish the app would come back with more radiostations AND it would be awesome if there comes an app who can send radiostations AND free to get TVchannels to Chromecast!

RobinVanKekem · November 2016

That's all going to be part of the soon to release media manager (or some update in the future of it)

This app is incompatible with your Homey software version.

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